We do our best to ensure that all images on our site accurately represent the fabrics we use. However, because everyone’s computer and settings are different we cannot guarantee that what you see on the screen will be exactly as it arrives. For this reason we strongly recommend that you utilise our free samples. This will allow you to see exactly how different colours and textures look in your home. We will not exchange products based on differences in appearance to online images.
In most cases all you’ll need is a screwdriver and a stepladder to help to reach the top of your window. If your window frames are not wooden you may need additional tools (please see out installation guides for more information about this).
Your order will arrive with screws that will be suitable for wooden window frames. If you need to install into plaster, brick or metal please refer to our installation instructions for more information.
We aim to complete all blinds order in 10 working days and shutters orders within 20 working days.
On the rare occasion you see our products advertised for less on a competitors website please contact us via email or telephone and we’ll arrange a discount code to beat their price by 10% (Terms & Conditions apply).
Definitely not. You need to follow our measuring instructions and always enter the actual measurement from one point to the other. For all blinds, our factory will make the necessary adjustments to ensure they fit as required.
